Your privacy is something we take seriously — not merely a legal formality. This document clearly explains what data we collect, why we need it, and how we protect it at all times.
How we protect your personal information — a summary before you read the full policy.
All data transmitted between your device and hk4d servers is encrypted using 256-bit SSL — the same standard used by leading banking institutions in Malaysia.
HK4D only collects data that is genuinely necessary for platform operations — no excessive data collection or collection for purposes not disclosed to you.
Your personal information will never be sold, rented, or shared with any third party for marketing purposes without your explicit consent.
You have the right to access, correct, and request deletion of your personal data at any time through your account or by contacting the hk4d support team.
The hk4d privacy policy is built on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are fully protected.
Your personal data is only retained for as long as necessary for the stated purposes or as required by law. After that, data is securely deleted.
HK4D ("we", "our platform") takes data protection seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use the hk4d platform via our website or mobile app.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and comply with relevant international data protection standards. This policy is designed to be easy to understand — we believe you have the right to know exactly what happens to your personal information.
If at any time you are unsure about any part of this policy, the hk4d support team is available to provide further clarification via 24/7 live chat within our platform.
HK4D collects your personal data through three main methods: information you provide directly, data generated automatically during platform use, and information we receive from authorized third parties.
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth | Account Registration & KYC |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Usage Data | Game history, wagering activity, activity logs | Automatically during use |
| Technical Data | IP address, device type, web browser, approximate location | Automatic (cookies & server logs) |
| KYC Data | MyKad copy, verification selfie, supporting documents | Identity verification process |
Every piece of data we collect is used for a clear and legitimate purpose. Below is the complete list of purposes for which your personal data is used on the hk4d platform:
HK4D does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data sharing only occurs in the following limited and controlled circumstances:
All third parties that receive data from hk4d are bound by strict data protection agreements and are audited regularly to ensure their compliance.
We continuously invest in security infrastructure to ensure your personal data is protected against cyber threats, unauthorized access, and data breaches. The following are the layers of protection we employ:
Under Malaysia's PDPA and hk4d's privacy commitments, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in our records.
Under certain circumstances, request the deletion of your personal data from our systems.
Request restriction of your data processing in certain situations provided for by law.
Receive your data in a structured format for transfer to another service provider.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the hk4d support team via live chat on the platform. We will process your request within 14 business days.
The hk4d platform uses cookies and similar technologies to enhance user experience and ensure the platform functions properly. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the hk4d platform.
The hk4d platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
HK4D retains your personal data only for as long as necessary for the stated purposes or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account remains active | Service operations |
| Transaction records | 7 years after transaction | Financial legal requirements |
| KYC Documents | 5 years after account closure | AML/CTF Compliance |
| Communication logs | 2 years | Dispute resolution |
| Performance cookie data | 90 days | Usage analytics |
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Any material changes will be communicated to you via:
We encourage you to review this page periodically. Continued use of the platform after changes take effect constitutes your acceptance of the latest version of this policy.
If you have any questions, concerns, or requests regarding your privacy and personal data protection, we are ready to assist through the following channels:
With 256-bit SSL encryption, PDPA compliance, and a no data-selling policy — hk4d is a platform where your privacy is genuinely respected.